Privacy Policy

We at Yelkom commit to respect and preserve your privacy under all circumstances. By accessing the site, you agree to the terms and conditions outlined by Yelkom. If you disagree with our privacy policy, we request you not to access our website, and we periodically update our privacy policy, which gets reflected on this page, and we will so notify the privacy policy changes through an email.

1.Information we collect and how we use it?

We collect the personal data of customers or restaurant owners through the Yelkom platform, and we don't disclose your personal data to third parties as stated in the privacy policy.

1.1. Personal data collected from customers

We preserve the customer's personal data, such as name, email address, delivery address, telephone number, and payment details, while placing the food order.

1.2. Personal data collected from restaurants

A restaurant connecting with the Yelkom platform provides the customer information and order information to fulfill the number of food orders through the platform.

1.3. Personal data collected automatically

Yelkom automatically gathers information such as IP address, browser information, cookies, and device identifiers.

1.4. Where do we use the collected information?
  • We make use of the collected user data to provide an enhanced website browsing experience with the updated services enabling Customers to place food orders

  • Personalize preferences

  • Communicate with customers

  • Preserve the data against fraudulent actions.

  • Complying with our legal terms and conditions

1.5. Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Full Name, Email, Mobile Number, Location, Address, & Photo.. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

2. Rights over the personal Data

You deserve the data subject rights that include accessing personal data, restrict processing, delete or modify personal data, controlling the automated decision-making settings, and data portability. If you wish to know about your personal data processing and limitations, you can directly contact the restaurant. You can also change your privacy settings under Data Subject Rights either by contacting us or modifying your preferences in the Yelkom portal.

3. Data rights over Social Media

If you have any queries regarding Yelkom services, you can approach us through the social media platforms, and we are ready to answer through our social media accounts. Yelkom does not use private user data nor encourage the inappropriate usage of the information on other platforms.

4. Data Retention

We hold the full right in personal user data retention endless as data considered essential for our service purposes.

5. Cookies

Yelkom and other third parties such as Google Analytics might utilize your session cookies, persistent cookies, web beacons, and other tracking applications in the notion of offering improved service in the Yelkom platform.

We use cookies to identify you and provide personalized advertising options helping us monitoring Yelkom platform performance. If you wish to reject/ control the cookies setting, we request you to get online assistance to control the browser settings to restrict cookies.

6. Linking With Other Sites

Yelkom may include links to other websites, and a few of the website content might be objectionable, unlawful, or inaccurate. Website links do not mean that we endorse the products or services of the website. We're no more liable or responsible for the website content of third-party links.

7. Disclosure of Personal Information

We do not share any of your personal data with third parties or any other parties without exceeding our policy. Yelkom may disclose your personal information in legal circumstances with a court order indicating fraud investigation identification, piracy, or other unlawful activity.

Under unusual cases, such as buying or selling Yelkom assets or if Yelkom acquired or merged with another company might induce us to transfer user information with the email notification. Yelkom may share your information with the other companies offering marketing assistance, hosting services, delivery service, and sales data analysis.

8. Modifications to the Privacy Policy

Yelkom privacy policy might get modified complying with the changes in the law or business practices. Changes towards the privacy policy updated in the Yelkom platform, and we request users to check for the updates regularly.

Contact Us

If you have any queries regarding the privacy policy or your personal data processing on behalf of Yelkom, please feel free to contact us.Still, you face complications under data protection laws or data protection commission, and we request you to give us an opportunity to address your concern by approaching us.

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